Refund policy

Return Policy

Return window
You have 30 days after delivery to request a return.

Eligibility
Returned furniture or decor must be:

  • unused and in the same condition as delivered,

  • free of assembly marks, scratches, or stains,

  • in its original or equivalent protective packaging,

  • accompanied by proof of purchase.

Items that have been assembled, installed, or used cannot be returned.

How to start a return
Contact us at texnimacy@gmail.com before sending anything back.
We’ll provide a return authorization and the return address:

TECHNIMA – Andreas Rousoudiou LTD
Zinonos Kitieos 117
6021 Larnaca
Cyprus

Items sent back without approval will not be accepted.

Return shipping
Furniture returns are handled via freight or courier service.
Unless the item arrived damaged or incorrect, the customer is responsible for return shipping costs.
We can assist in arranging the pick-up if needed.

Damages & issues
Please inspect your delivery upon arrival.
If an item arrives damaged or defective, contact us immediately at texnimacy@gmail.com with photos of the product and packaging so we can arrange a replacement or refund.

Exceptions / non-returnable items
We cannot accept returns for:

  • custom or made-to-order furniture,

  • clearance or sale items,

  • assembled products,

  • items damaged after delivery.

Refunds
After receiving and inspecting your return, you will be notified of approval.
If approved, a refund will be issued to your original payment method within 10 business days (processing time may vary by bank).